Our policy lasts 30 days from when your product arrived according to the tracking # we sent you. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund . To be eligible for a return/refund, your item must be unused, free from dirt, dust or damage and in the same package and condition that you received it. If your return passes our inspection, you may receive an exchange, store credit, or a refund.

To begin the return or exchange process, please send us an email at contact@saolla.com and we will reach out to you within 1-2 business days,

thank you.